While many other custom glove companies use a manufacturer’s stock leathers, we select only the finest leather and material to create your 1 of 1 masterpiece. Our designs and patters are fantastic, but it’s even more than that. It’s our daily pursuit of mastery, desire to innovate, and our constant commitment to providing the best value for our customers – such as our brand new, best-in-class Diamond Service Plan which you can read about here.
FREQUENTLY ASKED QUESTIONS
How Long Will It Take To Get My Glove?
We know you want your custom 1 of 1 masterpiece as soon as possible. We work hard from the minute you order to get the glove to you on average in 5-6 weeks.
Will I Know When My Glove Ships?
You will be notified via email when your glove ships, with your estimated arrival date and USPS tracking number. It is important to make sure you provide up-to-date and accurate information in the shipping process. If your address changes in the period between order and arrival, make sure you notify us immediately, by sending an email to [email protected]
What Is Your Return/Refund Policy?
Emery Glove Co offers THE BEST policy on the market. It’s our new, innovative, unique Diamond Service Plan. Read more about it here.
What are the Different Leathers and Glove Tiers You Offer?
Japanese Kip ($299 Diamond series), US Steerhide ($249 Emerald series), and US Kip ($199 Topaz series). These are premium leathers, with a slightly different feel depending on your style.
What is the Difference Between Diamond, Emerald, and Topaz series?
Our Diamond series gloves are made with premium, buttery-soft Japanese Kip leather. They’re extremely lightweight and have an optimal stiffness that will mold to your hand during break in. Our Emerald series consists of classic and durable US Steerhide. It gives you a softer feel and a bit more flexibility, without compromising the overall quality or ability to customize the shape to your hand. Our Emerald series gloves are made from US Kip leather and are a great choice for players who are just starting out or who need a glove for occasional use, but it may not hold up as well over time as more expensive leather options.
How Can I Order A Glove?
What if we have a special leather or webbing request?
Contact us at [email protected]! Exotic materials (shark leather, etc.), different glove webs, send us an e-mail. Be sure to send a high-resolution picture whenever possible. As always, special requests may be subject to additional charges.
Do You Work With Professional Athletes / Offer Sponsorships?
Emery customers include some of the best players in the world and some of the game’s top future stars. While we do not offer sponorships at this time, we are always focused on building relationships with those who truly love our products.
What Does Pursue Mastery Mean?
Pursue Mastery is our belief in the constant desire to get better every day at something that matters most to you. The pursuit of mastery guides us every day in our decisions at Emery Glove Company and we love building relationships with players who do the same in baseball or softball. The pursuit of excellence compounds daily.
Issues/Questions With Glove Customizer
If you’re not sure of something – ask! E-mail us at [email protected] with your questions. We will respond as quickly as humanly possible, if not faster.
STILL NEED HELP?
If your question isn’t addressed above, if you need help, or you have another question, please fill out the form below & we will be in touch right away!
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